Reference

Our Terms Shape Your Account

When you open an account with imcbet, you're agreeing to a set of rules that protect both you and the platform.

Account creation and verificationDeposit and withdrawal rulesGameplay conduct and limitsSecurity and data handlingDispute resolution paths
imcbet Our Terms Shape Your Account
GET CLARITY FAST

Questions About Your Terms

Team online

Live Chat Support

Reach us in the lobby via the support widget. A team member will answer your terms questions during business hours, including weekends. Typical response time is under five minutes.

Email Support

Send detailed questions to our support address. We reply within 24 hours with a full explanation of how a specific term applies to your account or region.

Account Settings

Review your account terms directly in the settings menu on desktop or mobile. A link to the full policy is always visible; changes are flagged when you log in.

YOUR PROTECTION INSIDE

How We Handle Your Data

Account Verification

We verify your identity when you register and before your first withdrawal. This protects your account from unauthorized access and ensures deposits and payouts match the registered player.

Data Retention

Your account information, deposit history and gameplay records are kept secure for the life of your account plus a legal retention period. You can request a copy of your data anytime through the account menu.

Payment Security

All DANA, OVO, GoPay and QRIS transactions are encrypted end-to-end. Our terms require us to verify every withdrawal against your registered identity before processing.

Cookie and Tracking

We use cookies to keep you logged in and track your session for fraud prevention. You can review our cookie policy in account settings; opting out may limit platform features.

Account Closure

You can close your account anytime by requesting it through live chat or settings. Any remaining balance is returned via your original deposit method within the withdrawal window stated in our terms.

Policy Changes

We notify you of material changes to these terms by email and an in-app banner at least 30 days before they take effect. Continuing to play after the change means you accept the new terms.

Terms & Conditions Questions

Our terms outline prohibited conduct such as using multiple accounts or bonus abuse. If we identify a breach, we may review your account, suspend it temporarily, or close it permanently. You'll be notified of the reason and have a chance to respond through our support team before any final action.

The terms apply equally to all players and are not negotiable per account. However, if you believe a term has been misapplied to your account, you can escalate to our dispute team via live chat or email. We'll review the issue and respond with a full explanation within five business days.

Account closure is instant when you request it through the settings menu or live chat. Any remaining balance is returned to your DANA, OVO, GoPay or QRIS account — or to the bank you linked — within the timeframe stated in our withdrawal policy, usually one to three business days.

Yes. Our terms apply to all game types on imcbet — live tables like Speed Baccarat, slot rooms including Aviator, and sportsbook markets are all subject to the same account rules, deposit and withdrawal procedures, and conduct standards.

We collect your name, identity number, contact details and payment information to verify your account and process deposits and withdrawals. Your data is stored securely and not shared with third parties without your consent, except where required by local law.

Yes. You can request a full export of your account data, including deposit and withdrawal records, gameplay history and personal information, through the account settings menu or by emailing support. We provide it within 14 days at no cost.

Our terms apply globally where local law permits. Access and eligibility depend on local law in your region. We serve players in Indonesia and other supported territories; if your country is not listed, access may not be available.